If you would like to bring a healthcare matter to our attention, we look forward to hearing from you. You may contact us by phone or email, or can use the form below to submit your query.


  • BHeC can respond to queries regarding health system issues and concerns, such as health insurance coverage, upfront charges, and quality of care.
  • BHeC cannot respond to questions related to personal health or illness such as diagnosing a condition or prescribing treatment. Such matters should be discussed with a physician or healthcare provider.
  • Queries about a specific individual or organization should be submitted by the aggrieved party/patient or someone with legal authority to represent them. Third-party queries can only be addressed in general terms.
  • Queries with defamatory or offensive content will not be addressed.
  • Queries will be addressed within 2 working days.
  • For more information on our Queries process visit our: Need to Know – Complaints and Queries

Your Query


First Name (required)

Last Name (required)

Physical Address (required)

Email Address (required)

Daytime phone (required)

Cell phone number

I am (required):

My query is about (required):

Details of the query:

Attach supporting documentation here:

Terms & Conditions
By submitting this form you indicate that you accept these terms and conditions and that you agree to abide by them. We process information about you in accordance with the confidentiality requirements in the Bermuda Health Council Act 2004 (Section 18) and our confidentiality policy and procedure. By submitting this form, you consent to the Bermuda Health Council contacting you and using your information to address your query, and you warrant that all data provided by you is true and accurate.

By checking this box I agree to BHeC's terms and conditions.